Best Western Hotel Fino Shin-Yokohama

The location was great the hotel is next to the train/bus station and other nice convenience stores. Washing machines were good, they can wash and dry your clothes all at one time, but better not to do it with huge bulky clothes cause they won't be dry unless you pay extra. The staff were great and kind, they had rocky English but they did a great job handling jobs that came their way. They also have other good services but need to do your research on them, they also had a scale which was very helpful for me since I needed to measure the weight of my bags.

One of my favorite hotels in Shin-Yokohama! I’ve stayed in this hotel four times! They provide lots of amenities for a comfortable stay, including a mouth wash and body towel! Most hotels don’t provide these! Comfortable bed, relaxing shower, great breakfast are some of the things that keep me hooked to this hotel. Not to mention that the staff are amazingly kind. I was offered an umbrella to use although I was checking out, and it was drenching! I couldn’t appreciate the lady enough.

I loved how the rooms were a bit roomier than most Japan hotels. This hotel was about a 8-10 min walk to Shin-yokohama Station with lots of local convenient stores and restraunts near-bye to choose from.

- The bed was extremely comfortable - Close proximity to the train station, restaurants, and convenience stores - The pleasant reception staff communicates well in English - Amenities were replenished generously on a daily basis

1. Location was very convenient. Just a few minutes walk from Shin-Yokohama Station. 2. Staff were very friendly and accommodating. It was easy to communicate with them in both English and Japanese. They even accommodated our request to have an Amazon package delivered to the front desk. 3. We booked a room with 3 beds and it wasn't crowded at all. Also, we had everything we needed in the rooms.